Feedback#

We welcome any reports on errors or difficulties that you may find. We also would like your suggestions on improving this document. Please direct all comments and problems to support@penguincomputing.com.

When writing your email, please be as specific as possible, especially with errors in the documentation. Please include the chapter and section information or a link to the page. Also, please mention in which version of the manual you found the error. This version is ICE ClusterWare ™ Release v13.0.0.

Finding Further Information#

If you encounter a problem installing your cluster and find that the Install documentation cannot help you, the following are sources for more information:

Contacting Penguin Computing Support#

If you choose to contact Penguin Computing Support, you may be asked to submit a system information snapshot. Execute cw-sysinfo --no-tar to view this snapshot locally, otherwise execute cw-sysinfo to produce the compressed tarball that can be emailed or otherwise communicated to Penguin Computing. You can find your ClusterWare version information on the Heads page within the ClusterWare GUI.